These gems come from The One Minute Entrepreneur (Blanchard, Hutson, and Willis)
Working people today want a partnership, not a top-down hierarchy.
Everyone should be encouraged to be a leader.
An effective performance management system helps people win rather than rating and berating them.
The best management includes day-to-day coaching that catches people doing things right and redirects their efforts when they are off base.
Passionate people and loyal customers drive success in your organization.