Blog
Awesome Service Starts at the Top
When The Focus is On Pleasing the Boss, the Customer Loses… And eventually everyone else does to. Several years ago I was at a department store to buy a Christmas present. As I got to the check-out area, there were three or four other people in line in front of me....
The 6 Things That Get You (and those in your team) in the “Zone”
Imagine If Everyone in Your Team Was Working as if They Were in the Zone? You know what the zone is right? It’s that experience you have when you are doing something you enjoy, or are good at, and you are so into it that time seems to fly by and you just feel soooo...
How to Overcome “Imposter Syndrome”
As Long As Your Accomplishments Came Through Hard Work and Dedication You Are NOT an Imposter. Regardless of how you might feel sometimes. "Imposter Syndrome" in case you're not familiar with this term, is defined in the following way: The persistent inability to...
Sweet Spots, Blowing up the Box, Getting Real, and More
Do You Want to Do Better in.....? A few months ago my friend Uwe Alschner took some time out of his busy schedule to interview me regarding the 3 Circles Living book, so that he could translate the interview into German for the release of the german version of the...
How to Help Someone Discover New Insight Without Making Them Wrong
You and I are Not Entitled to Tell Someone Else How They Should See the World. This includes how they should live their life and what choices they should make. And this is where it gets a little complicated for us. Especially when it comes to people we care about and...
How to Be Self-Disciplined in Seven Little Steps
Self-Discipline is a Super Power. Plato supposedly said “The first and best victory is to conquer self.” No doubt about it. We are our own best friend and/or we are our own worst enemy. If you look at most of the things in your life that you are not pleased with, you...
6 Things that Can Fuel Your Inspiration (Copy)
Wouldn't it Be Great to Be Inspired Every Day? In a world that is full of negativity, that is not an easy task. Having said that, there are several things you can do consistently that can lift you into feeling inspiration. At least they have worked for me and I know...
The Power of Being “Appropriately Real”
Nothing Turns Me Off Faster Than Fake… I detest fake anything. I don’t like fake food and I don’t particularly care for fake people. As soon as I feel like someone is not being real, I lose trust. Depending on the degree of fakeness (or unreal-ness), it may...
How to Check Your “Exampling”
It's Easy to Tell Others What They Should Do and How They Should Live Their Life. But doing it ourselves? This is an entirely different ballgame. When I'm teaching leadership, especially "academy or university" style where I spend many hours and sessions with a group,...
Your Personality is a Blessing or a Curse…
How Can This Be the Case? Let’s just put this right on the table. Most of us are brought up, conditioned, cultured, trained, perhaps even educated to be really really clear on what we are NOT. What we’re not good at, where we are weak, what we don’t do well, how we...
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